Returns & Exchanges
We want you to be completely satisfied with your Cowshed purchase. If for any reason you are not happy with your products, you can return them to us within 28 days of receipt for a full refund or exchange.
Check Eligibility
Ensure your items are in their original, unopened packaging and in a resalable condition to qualify for a return.
Complete the Form
Fill out the returns form included in your original delivery, specifying whether you would like a refund or a replacement.
Package Your Items
Securely pack the products to prevent damage during transit and attach the provided pre-paid shipping label to the outside of the box.
Drop Off and Track
Take your package to any authorized drop-off point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing